I turn good ideas
into even better solutions

Senior Consultant

Business Consultancy • Rotterdam • Full-time

Key about your team
In de rol van consultant kom je te werken in het portalenteam van Keylane, Plexus Digital Engagement, kort gezegd Plexus DE. Plexus DE is de naam van onze frontoffice, en koppelt met Keylane backoffices (Plexus, Lifetime) of externe backoffice systemen. Plexus is de naam van onze backoffice.

In het Plexus DE team ontwikkelen wij deelnemer / werkgever / adviseur portalen voor verschillende pensioenfondsen, verzekeraars en administrators. Het team is onverdeeld in Product Management, Product Development en Delivery. Het eerste team bedenkt en ontwikkelt het Plexus DE product op basis van interne en externe requirements. Het tweede team maakt of update de Plexus DE software in de Keylane standaard. Het derde team verzorgt de klant-specifieke uitlevering op basis van configuratie (en indien nodig een klein stukje maatwerk).

De portalen, inclusief onderliggende modules en customer journey, levert onze afdeling Product Development van Plexus DE als één product in een SaaS release-vorm maandelijks intern uit. De klantconfiguratie, op gebied van styling, content, pensioen inregeling, koppeling backoffice, zijn de klant-specifieke onderdelen die wij als Delivery afdeling verzorgen naar de klant.

Key about your role
Als consultant ken je de functionele- en technische ins & outs van het Plexus DE product. Richting de klant ben jij het aanspreekpunt om vooral de pensioeninhoudelijke en wensen van de klanten te vertalen en te mappen op de mogelijkheden van het product Plexus Digital Engagement. Je kijkt kritisch naar de wensen van de klant en bent in staat om de échte wens boven tafel te krijgen. Denk hierbij aan het doen van de intakes, het opstellen van configuratie documenten voor de functionele wensen, maar ook het analyseren en mappen van de data en mutaties naar Plexus Digital Engagement. Daarnaast zal je ook incidenten en bevindingen analyseren. Je schakelt met de klant over planning, scope en budget. Indien nodig word je in grote projecten bijgestaan door 1 van onze Project Leads, om als team te opereren naar de klant toe.

Key about you
Bij Keylane houden we van mensen die dingen voor elkaar krijgen. In je rol is het belangrijk dat je in staat bent om problemen te analyseren, creatieve oplossingen te bedenken, beslissingen te nemen en door te gaan totdat je de klus hebt geklaard!
Verder vinden wij het belangrijk dat jij:

  • Sterke analytische vaardigheden hebt.
  • Levensverzekeringen en of pensioen (basis)kennis hebt.
  • Digitaal is jouw levensmotto! Je kunt sparren met developers.
  • Stressbestending bent en graag de mouwen op stroopt.
  • Je kunt klantwensen vertalen naar requirements voor developers. Je gaat op zoek naar de échte wens van de klant.
  • Meerdere ballen de lucht in kan houden.
  • Energie krijgt van het oplossen van problemen, die onze klanten weer blij maken.

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In short

This job offers you

A great opportunity to use all your capabilities to influence and help shape this role. You’ll be a part of a growing, private equity backed organisation. You will join a company where technology, people, and customer focus meet. But we’re not a company with masks and uniforms. We prefer that people are themselves. That’s why we’ve agreed to behave exactly the same way at work, as we do at home. Simply because it makes us happy and we believe a company is only as awesome as the people within it. That’s why we strive to bring onboard passionate people with amazing talent and work hard to support them in both professional and personal development & health. We acknowledge it is a fast-paced and tough industry. So we take good care of our own. So, just be yourself.

Perks & Benefits

We will ask a lot, but we’ll offer you a lot too.
This is a career challenge in a dynamic, tech savvy organisation, wanting to grow in Europe.

That is why we offer more than just a job:

  • Develop yourself as a committed expert
  • Upgrade your skills via specific learning journey
  • Explore our Keylane Academy
  • Work from home frequently
  • Join our Playground activities
  • Attend (or host )Expert talks
Learning & Development
Within Keylane you have all types of learning opportunities. This guide inspires and shows you your learning path.

In this ever-changing world, our customers and stakeholders expect the highest quality and various competences from us. To meet their expectations, we embark together on this Keylane Journey, and while we seek to become a vision-led and value-driven organization, our purpose, values, behaviours and abilities are the key to achieve a successful transformation.

To ensure our continuous development, at Keylane we focus not only on technical capabilities, but also on enhancing personal skills and nurturing relationships that will support our strategic pillars, which make a Keylane Committed Expert.

The values of our Committed Experts serve as the foundation for your own Learning Journey. This Learning Guide will show you how we can assist you in further developing yourself into the Keylane professional that offers added value to the organisation, our customers and to himself.

Our learning guide

Be Yourself

At Keylane, we take pride in upholding diversity and inclusion. We make a virtue of celebrating our differences. Granted – we are all similar in the sense that every single one of us is a committed expert  each in their own field of expertise. But that aside, we are all quite different – and we cherish that!

So no matter whether you are Dungeons & Dragons fanatic, a square dancer, Pokémon player, board gamer or sports fanatic, you are welcome here. The only thing we ask is that you are the best at what you do. And in Keylane’s true spirit, it is of course up to you, whether you want to define yourself as a committed expert.

Connect with me

If you have any general questions about Keylane or want to have a quick chat before applying.

Just reach out to
Selcan Batman
Senior Talent Acquisition Specialist

Apply now!

Right now, we need people who are passionate about change through technology. This is not as easy as it sounds, but we’ve made a great start. If you have what it takes to turn good ideas into even better solutions, we need you!

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