Business Analist portals
Product Development / / Rotterdam
Key about your team
Keylane is a European supplier of software. We develop and implement flexible standard solutions for insurers and pension funds. Our software is end-to-end. In other words: a salary change or change of address not only leads to processing in the administration system, but the customer is also immediately informed about the change or action that the customer must take in his own Personal Environment.
The Plexus Digital Engagement department at Keylane develops state-of-the-art customer portals and customer journeys to not only make retirement a little more fun, but also easier and more accessible. Designing and helping implementing these customer portals, processes and customer journeys is your focus!
Our OTAP-street is transparent, thanks to the use of Jira linked to Gitlab. We host our software on Linux ourselves. We’re looking for a Business analyst to help the team with creating these state-of-the-art portals from a functional perspective. We look at your eagerness, talent and what you want to learn.
Key about your job
As a Design Engineer / business analyst you work on the preparation fase of our new SaaS software for our customers. This starts with the idea's from our customers and Product Management team. We take these ideas and create concrete requirements and tasks for them. This can be a customer journey, setting up CRM tooling and linking web services / API’s. As our work is done via an Agile-Scrum approach, you will work in a multi-disciplinary scrum team.
Furthermore, we think it is important that you
- You have at least 3 years experience in a similar position
- You get energy from the functional and non-functional parts of the portals
- You are eager to make our portals your own
- You want to learn a lot and develop yourself in a short time
- You can speak and read fluent English and Dutch
- Experience in the pension industry or related financial industry is a pre
This job offers you
A great opportunity to use all your capabilities to influence and help shape this role. You’ll be a part of a growing, private equity backed organisation. You will join a company where technology, people, and customer focus meet. But we’re not a company with masks and uniforms. We prefer that people are themselves. That’s why we’ve agreed to behave exactly the same way at work, as we do at home. Simply because it makes us happy and we believe a company is only as awesome as the people within it. That’s why we strive to bring onboard passionate people with amazing talent and work hard to support them in both professional and personal development & health. We acknowledge it is a fast-paced and tough industry. So we take good care of our own. So, just be yourself.