Junior Project Lead

Other | Rotterdam |

Keylane / Benefits-Plaza offers you a dynamic fast growing, tech organisation within a highly energetic team. A company where technique, people and customer focus meet.

KEY ABOUT YOUR TEAM

In our family Project Management you will be key to implement the software of Benefits-Plaza at our customers!

Big Accounts, employers and intermediaries who want to use our application with specific needs. When they want to use our platform, everything has to be set up in our platform first. The translation from Customer to technical implementation is something you take care off for example. The information that is required should be documented or followed by procedures, SLA's or workflows, all customer focused.

A large part of the day consists of carrying out the change management activities and adjusting various demands or needs from the customer on the platform. For example, if there are new laws and regulations. Customer contact also forms a large part of the daily activities and Dutch is the language used towards our customers. It is very important that the customer is central and you can empathize with what the customer wants from us.

Together with a small, enthusiastic and ambitious team you will work in our beautiful office located between the Erasmus Bridge, Euromast and Veerhaven or use any of our offices in The Netherlands

KEY ABOUT YOU

• Have a Bachelor (HBO) thinking and working level;

• You are fluent in Dutch and English;

• Saas;

• OTAP;

• SLA's and workflows procedures;

• Are a MS Office professional and any financial software platforms like AFAS or any other HR /ERP platform;

• Have experience with customer service;

• Have Insurance and pension knowledge preferably;

• Have numerical insight and eye for change management and procedures;

• Commercial and customer-oriented focus;

THIS JOB OFFERS YOU
A challenging, independent role and a great opportunity to use your capabilities to influence and help shaping this role.

In this position you are responsible for drawing up functional (and technical) specifications for the Keylane Solution "Benefits-Plaza". You work out the specifications in consultation with the project leads and the software developers who will realize these designs.

• You prepare clear and structured functional designs;
• You advise on various IT issues;
• You are visible within the team and you convert requirements into solutions.

KEY BENEFITS
We ask a lot from you. And we offer you a lot. We offer a job in a dynamic, tech savvy organization that wants to grow in Europe. You are going to be a part of a great, highly energetic team that is in the middle of a big transition. You will get the chance to develop as a professional. Moreover, you can make an impact and contribute to the further professionalization of our company. We offer a competitive package and secondary employment benefits.

CONNECT & ENGAGE

If you have any job related questions or want to have a chat? Just give me, Ingmar a call via: +31(0)612011287.

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